Rentals & Returns


* Whether you rent or buy, we'll include a return shipping label for you to return your second size options (or all of your items) at no extra charge. Return instructions will be sent via email and included in your package. 

*Late Returns*

* Rented items must be dropped off no later than 7 days after they’re received (your confirmation email will let you know your return cut off date).

* If you're late to return and don't notify us via email that you wish to switch to a purchase instead, we will charge the credit card on file 20% of the rental fee for EVERY additional day up to the full retail price at which point the item is yours to keep.

* If you received two sizes and didn’t return either, we will charge 20% of the rental fee for EVERY additional day up to the full retail price of BOTH pieces, at which point they would be yours to keep.

* A lot of love goes into each garment so we hope that you’ll treat them respectfully. If a rented item is returned in especially damaged condition (beyond typical wear) we will charge the card on file 50% of the retail price at our discretion.

* You have 30 days to return your purchased items (and/or second size option). Your confirmation email will let you know your return cut off date. We will charge the card on file the full retail price for items that aren't returned within 30 days.

* If a purchased item appears worn when returned we will charge the card on file the rental fee (17% of original retail price) for that piece at our discretion. 

* Please return items in their original packaging if possible. We would greatly appreciate it!

If you have any questions please email us at info@kungkatherine.com and we’ll happily assist.